Privacy and Security

We do not misappropriate customers' private information (credit card information, addresses, telephone numbers, email addresses, etc.) nor use it for any purpose except providing product information, reservations, and order dispatch. Only with the customer`s permission will we use the email address to send our email magazine.

We will never disclose private information to a third party.

We use SSL encryption technology to guarantee your online financial security, so please relax enjoy shopping with us in confidence.

Regarding returned goods

If there is any kind of damage, please report it via e-mail or FAX, using the form Require Order Information below, within 3 days of delivery. We will replace the item and pay all mail charges.

Cancel

Please report the cancellation of this product order by mail or FAX within three days.

Special order products cannot be canceled. Also, goods that have been used cannot be returned.

Require Order Information:

• Order No.
• Name of Product / Amount
• Full Name
• E-mail address

Payment

We accept the payment by Credit card,PayPal International Postal Money Order (IPMO) in US dollars.

However, credit card users please note: to prove your identity, please fax a copy of a recent credit card statement or a copy of your driver's license. We apologize for any inconvenience this may cause.

VISA, MASTER and JCB processing company ; 'Zero'

We accept the payment through PayPal.

PayPal is a system for online remittance via a trusted third party. If you have a PayPal account, shopping can be carried out more simply.

PayPal is easy way to send money to abroad. More information-click here

https://www.paypal.com/

International Postal Money Order (IPMO)
Please go to a post office dealing in International Postal Money Order (IPMO) and buy an International Postal Money Order of a value equivalent to the total of the product price and the dispatch change (US dollars). Then please send the IPMO to the address bellow.
Please also enclose the order number, your name, and your e-mail address.
Please ask the post office for details. Please pay any additional charges at the time of purchase.
Address:
Wahooya.com.,Ltd 2-17-3-403 Nishihokima Adachi-ku, Tokyo 121-0812 JAPAN

Please pay import duty and consumption tax and others expenses.

PLEASE NOTE:We cannot ship to PO Box.Please give us an actual STREET ADDRESS. We also cann't accept order from freemail address except special matter.

Sending

We will dispatch products in stock within one week of receipt of order in Japan and after confirming the money transfer. We will inform you by e-mail if the item is not in stock. The shipping time is roughly one week but varies according to the destination.